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What You Can Expect During Towing in San Gabriel Valley

So, you’ve found yourself sitting on the side of the road with your car out of commission for one reason or another. You need towing in San Gabriel Valley and you’ve just called Wondries Family Collision Center, but you’re not sure what to expect when they get there. How will you get to your car once its been towed away? Where is your car being towed to? How much does it all cost and how are you going to pay? It’s these questions that are probably running through your head and if you’ve never been towed before, you’re likely not going to have these answers readily available. Fear not, however—we’ve got all of the necessary answers right here on what you can expect when receiving a tow:

What Happens When the Tow Truck Arrives?

When the tow truck finally pulls up and the service professional greets you, chances are you’ll be asked to sign a form that states that you have requested and received the roadside assistance that you need. This form isn’t a bill or an invoice—it’s simply documentation showing that the service professional answered your call for assistance and it will be logged as a record of service.

Where is my Vehicle Being Taken?

When you call Wondries Family Collision Center for towing in San Gabriel Valley, your car will be towed back to the auto body shop and parked until you get there. Before any work is done on your car, you’ll need to authorize a service professional to perform the work, which generally can’t be done until your vehicle is assessed for what services it requires. Some items, such as a blown tire, can be diagnosed quite easily, however approval is still required before work begins on replacing the tire.

How Do I Get to my Car?

When your car has been towed and you’re looking for a way to get to Wondries Family Collision Center, you have a couple of options. First, if you have your cell phone handy and there’s someone nearby who can give you a lift, it’s easy to call and have a friend or family member pick you up and drive you over. Many people prefer this way because it’s familiar and you have time to converse with the person about what you’re going to do next. Your second option is to ride with the towing professional, who can accommodate you on the way to the shop. Finally, some people have also been known to take a cab, however this is an extra expense and the first two options are usually sufficient when it comes to transporting you back to your car.

How Do I Pay?

Once you’ve arrived at the auto body shop and approved work to be done on your car, you’ll proceed and pay normally as you would with any service. Depending on the car insurance that you have and the work being done, you may have some costs covered under warranty or through the insurance, so it’s a good idea to check your policy.

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